API Reference
  1. Astra API
  2. Voice

Initiate outbound call (production)

post
https://astra-gateway.wati.io/v1/voice/calls/outbound/initiate-prod

Start an outbound call to a WhatsApp user (production mode, uses Published agent config). Send waid and agentId for the normal agent-based path. The voice service resolves the WATI tenant and business number from the authenticated Astra tenant and agent config.

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Body Params
string
required

WhatsApp user ID or phone number to call.

string

Legacy direct-routing channel phone number. Optional when agentId is provided.

string

Voice agent ID. When provided, voice service resolves the WATI tenant and business number from this agent's config.

string
Defaults to en

Voice language. Defaults to en when omitted.

string

Voice accent.

string

Legacy WATI tenant ID. Optional when agentId is provided; resolved from the authenticated Astra tenant's WATI settings.

Responses

403

Usage not allowed

404

Voice agent not found for the authenticated tenant

409

Voice agent has no business number configured

Updated 4 months ago

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Updated 4 months ago

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